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Retired Employee Travel Procedures  

Emergency S1A Flight Day - Calendar day on which a pass rider travels on flights scheduled to depart on that day using an S1A priority for any or all segments.

1. Emergency S1A flight days are issued for immediate travel only.

2. Scheduled surgery does not qualify for emergency S1A use.

3. Nondependent children and Travel Companions must pay yield fare for S1A emergency travel.

4. Emergency travel may be authorized as one way or round trip.

5. When checking in at the airport or kiosk, the pass rider indicates that he is using an Emergency S1A boarding

6. Qualifying Conditions:

   • in the event of the death of a family member listed below

   • hospitalization of a family member listed below due to serious illness or accident with an impending threat of death

   • In the event of a life crisis or extreme circumstance that warrants S1A priority (retiree should notify ESC)

Emergency travel may be authorized for anyone listed and active (no XX next to pass rider name) in the Primary Pass Rider Record (PPR) if the emergency involves one of the following family members:

• Employee

• Employee's spouse/domestic partner/same sex spouse

• Employee's child or spouse of child

• Employee's parents or stepparents

• Employee's spouse's/domestic partner’s/same sex spouse’s parents or stepparents

• Employee's sister/brother

• Employee's spouse's/domestic partner’s/same sex spouse’s sister/brother

• Employee's grandchildren / great grandchildren

• Employee's grandparents / great grandparents

• Employee's spouse's/domestic partner’s/same sex spouse’s grandparents / great grandparents

• Employee's stepchildren

• Employee's stepbrother/stepsister

Emergency Travel Procedures:

RETIREES - Retirees should notify the Employee Service Center immediately of their intention to use an authorized Emergency S1A boarding priority. Please include the following information:

1. Name of passenger

2. Origin and Destination city

3. Dates of travel

4. Nature of emergency and relationship to deceased

The ESC can be contacted by the following methods:

1. E-mail: ESCTravel.Delta@delta.com (preferred)

2. Phone: 1-800 MY DELTA or 404-667-8000

Note - If after hours for the ESC, the ESC should be notified as soon as possible or at the retiree’s earliest convenience.

• The ESC receives a monthly report which lists all Emergency S1A travel taken by retirees and their pass riders.

• Unapproved travel may result in a penalty of $150 per domestic flight day and $300 per transoceanic flight day, administrative action up to and including suspension of pass privileges.
   

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