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Qualifying Conditions:
• in the event of the death of a family member listed below
• hospitalization of a family member listed below due to serious illness or
accident with an impending threat of death
• In the event of a life crisis or extreme circumstance that warrants S1A
priority (retiree should notify ESC)
Emergency travel may be authorized for anyone listed and active (no XX next to
pass rider name) in the Primary Pass Rider Record (PPR) if the emergency
involves one of the following family members:
• Employee
• Employee's spouse/domestic partner/same sex spouse
• Employee's child or spouse of child
• Employee's parents or stepparents
• Employee's spouse's/domestic partner’s/same sex spouse’s parents or
stepparents
• Employee's sister/brother
• Employee's spouse's/domestic partner’s/same sex spouse’s sister/brother
• Employee's grandchildren / great grandchildren
• Employee's grandparents / great grandparents
• Employee's spouse's/domestic partner’s/same sex spouse’s grandparents / great
grandparents
• Employee's stepchildren
• Employee's stepbrother/stepsister
Emergency Travel Procedures:
• RETIREES - Retirees should notify the Employee Service Center immediately of
their intention to use an authorized Emergency S1A boarding priority. Please
include the following information:
1. Name of passenger
2. Origin and Destination city
3. Dates of travel
4. Nature of emergency and relationship to deceased
The ESC can be contacted by the following methods:
E-mail: ESCTravel.Delta@delta.com (preferred)
Phone: 1-800 MY DELTA or 404-667-8000
Note - If after hours for the ESC, the ESC should be notified as soon as
possible or at the retiree’s earliest convenience.
• The ESC receives a monthly report which lists all Emergency S1A travel taken
by retirees and their pass riders.
• Unapproved travel may result in a penalty of $150 per domestic flight day and
$300 per transoceanic flight day, administrative action up to and including
suspension of pass privileges.
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